Legacy vs Future Operating Models
Legacy Stack
- Monolithic cores that slow change and scale.
- Synchronous calls that stall in peak loads.
- PNR and ticket-centric records limit personalization.
- Batch settlement cycles delay revenue clarity.
- Rigid UIs tied to host workflows.
Future Stack
- Modular services that evolve independently.
- Async, event-driven orchestration resilient to spikes.
- Order-centric journeys spanning offers to delivery.
- Continuous settlement and cash visibility.
- API-first, headless experiences across channels.
Customer Interface
Integration Block
Back Office & Business Rules
Products & Services
Affiliate / Partners
This interactive is a prototype for educational purposes and does not represent live production systems.