Modern Airline Retailing pillar hub
SRSIA & Interline Retailing Knowledge Hub
A complete guide to Standard Retailer and Supplier Interline Agreement scenarios, airline readiness states, NDC, ONE Order, Offer & Order Management, platform interoperability, disruption and settlement.
The core question this hub answers
If Airline A is Offer & Order ready and Airline B is not, what happens to the offer owner, order owner, servicing owner, disruption owner, settlement flow, APIs and customer promise?
High-Intent Scenario Map
| Scenario | Operating reality | SRSIA value | Deep dive |
|---|---|---|---|
| Legacy x Legacy | PNR, tickets, EMDs and legacy settlement remain dominant. | Medium | /blog/2026-06-10-when-both-airlines-are-legacy.html |
| Offer & Order x Legacy | Modern retailer uses translation layer for legacy supplier. | Very High | /blog/2026-06-10-retail-ready-airline-vs-legacy-airline.html |
| Legacy x Offer & Order | Modern supplier content is constrained by legacy retailer. | High | /blog/2026-06-10-legacy-airline-vs-retail-ready-airline.html |
| Same ecosystem | Platform commonality reduces translation, but not policy design. | High | /blog/2026-06-10-both-airlines-on-amadeus-nevio.html |
| Cross platform | Vendor-neutral lifecycle contract becomes critical. | Very High | /blog/2026-06-10-amadeus-nevio-vs-sabre-mosaic-interline.html |
| 100% Offers & Orders | Target state for order-native retailing, servicing and settlement. | Very High | /blog/2026-06-10-road-to-100-percent-offers-and-orders.html |
Use the simulator for dynamic combinations across Legacy, Hybrid and Offer & Order readiness, including named public platform examples, industry platform contexts and custom OMS contexts.
15-Part SRSIA & Interline Retailing Series
What is SRSIA and Why It Matters
A practical executive guide to the Standard Retailer and Supplier Interline Agreement and why it matters for Offers, Orders, NDC and modern interline retailing.
Series 2The Complete SRSIA Scenario Matrix
A full scenario matrix for SRSIA interline retailing across Legacy, Hybrid and Offer & Order airline states.
Series 3When Both Airlines Are Legacy
How SRSIA thinking applies when both interline partners still depend on PNRs, tickets, EMDs, EDIFACT and legacy settlement.
Series 4Retail Ready Airline vs Legacy Airline
What happens when Airline A is Offer & Order ready but Airline B is still legacy, and why this is one of the highest-value SRSIA scenarios.
Series 5Legacy Airline vs Retail Ready Airline
How the SRSIA model works when the customer-facing airline is legacy but the supplier airline can support modern Offers and Orders.
Series 6Both Airlines on Amadeus Nevio
A practical SRSIA scenario for two airlines using Amadeus Nevio or related Amadeus retailing capabilities.
Series 7Both Airlines on Sabre Mosaic
A SRSIA scenario for two airlines adopting Sabre Mosaic, with emphasis on hybrid operations, offer-order architecture and PNR synchronization.
Series 8Amadeus Nevio and Sabre Mosaic Interline Examples
How to think about interline retailing when partners use different published platform examples such as Amadeus Nevio and Sabre Mosaic.
Series 9Different Offer & Order Platforms
A platform interoperability guide for airlines using named public platform examples, industry platforms or custom OMS stacks.
Series 10How SRSIA Enables Cross-Ecosystem Retailing
How the Retailer-Supplier model can support airline, rail, LCC, ancillary, codeshare and virtual interline ecosystems.
Series 11One Order and the Future of Interline
How ONE Order changes interline by replacing fragmented records with order-centric fulfilment, servicing and settlement.
Series 12How Disruption Management Changes Under SRSIA
A practical guide to disruption ownership, customer reaccommodation and operating carrier events in SRSIA interline retailing.
Series 13Settlement and Revenue Accounting in an Offer & Order World
How interline settlement, revenue accounting and finance controls change as airlines move from tickets to Orders.
Series 14The Future of Codeshare Under Modern Airline Retailing
How codeshare changes when airline partnerships move from marketing and operating carrier logic to Retailer-Supplier roles.
Series 15The Road to 100% Offers and Orders
A practical roadmap for airlines moving toward 100% Offers and Orders while preserving interline, codeshare, servicing and settlement capability.
Reference Architecture
Offer, order, customer promise
Roles, data, servicing, settlement
Products, delivery, events
Order evidence and reconciliation
Approved Source Base
This hub cites public material from IATA, ATPCO and publicly available technology provider pages. It is independent analysis and does not represent, recommend, rank or evaluate those organizations or their products.
- IATA Airline Retailing
- IATA Interlining with Offers and Orders
- IATA SRSIA overview and positioning paper
- IATA Distribution with Offers and Orders (NDC)
- IATA Fulfilment with Orders (ONE Order)
- IATA Settlement with Orders
- IATA Airline Retailing Consortium
- IATA Modern Airline Retailing transition roadmap
- Amadeus Nevio
- Amadeus Retailer-Supplier model article
- Sabre Mosaic
- Sabre Mosaic PSS Sync